No-Hassle, Simple Satisfaction Guarantee

Our many satisfied customers are testimony that our product descriptions are accurate and that there is nothing left out or misleading in our advertising. Still, until you use any of our products you may not know whether or not your expectations will be met. That is why we offer a simple, no-hassle, replacement or 30-day money-back guarantee.

If you are not satisfied with your purchase for whatever reason, here are our simple refund terms:

1. If you purchased it from a store or on-line retailer must email a copy of your receipt showing date purchased, or, if you purchased it from our website please provide the order number. No need to return anything.

2. In your email to help us to improve the product you purchased, you MUST give us your honest reason for your dissatisfaction and/or your constructive criticism.

Upon receipt of the above information, at your request, we will replace your purchase or, if you desire, we will mail you a check for the total amount of your purchase.

Simple, well, we hope you agree!

Genes Gourmet Food

2512 NW 82nd Street
Gainesville, FL 32606

Email: gene.levine.fl@gmail.com

Phone/Text: 352-275-4051 (From 10am to 4:30 pm -- Monday-Friday)